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Point of Contact
Salt + Light Bath Company Headquarters
Bentonville, AR USA
info@saltandlightbathcompany.com
Phone number
+61 3 9987 5654
FAQ
Once your order label has been printed you will receive an email with a tracking number. We usually ship via Priority mail as it is the generally the quickest and most reliable. You can enter the tracking number from your confirmation email at USPS.com under Quick Tools and select Track a Package.
At this time we only do business in the United States. We do not ship internationally. Domestic orders placed within the US are shipped via USPS First Class or Priority Mail. On special occasions or per customer request, we may ship via UPS.Orders typically ship within 3-5 days once the order is placed + paid. Once your order has shipped, you will receive an e-mail notification with all tracking information. Please be aware that Salt + Light bath Company is not responsible for delayed transit times once your order leaves the studio. We have no control over transit times once packages are given to the mail carrier. Should your package become delayed or lost, a claim will need to be filed with the shipping carrier.
We are not offering returns or exchnages at this time, but we do want you to love your purchase! The majority of our products are for bath and beauty use so they are final sale due to sanitary + hygienic safety reasons. Should you feel strongly about discussing a potential store credit or exchange for our home fragrances, please contact us at info@saltandlightbathcompany.com within 72 hours of receiving your order and we are happy to work with you to reach a solution that works for both of us.